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Where and how can I delete my data?
If you have a My Kinepolis account you can delete (all or part of) your data via the account (you have to log in first).
Note: if you have a Kinepolis product subject to a contract, you will not be able to delete your data before first terminating the contract.Please refer to the conditions associated with the...
Can I export my data?
If you have a My Kinepolis account you can export your data from the account (you have to log in first).
If you don’t have a My Kinepolis account, you can enter your e-mail address on the following appropriate online form https://kinepolis.lu/en/my-data-management. You will then be sent an e-mail with a link to all data Kinepolis holds for that particular e-mail address and will be able to export your data from that page.How can I oppose the processing of my data?
If you have a My Kinepolis account, you will be in a contractual relationship with Kinepolis. In such cases we are not legally obliged to give you the opportunity to oppose the processing of your data, as this processing is considered part of the contract. But you will notice that we still give you the opportunity to deactivate certain services that are part of the contract. For instance you can opt out of receiving one or more newsletters via your My Kinepolis account. Obviously you are at liberty to remove your My Kinepolis account at any time.
If you don’t have a My Kinepolis...Am I entitled to a discount for my birthday?
If you have an activated Kinepolis Student Card and are subscribed to the Kinepolis Student Card newsletter, you will receive a free cinema ticket via your 'My Kinepolis' profile to be used on your birthday or the day after.
On the day of your visit, remember to take your Kinepolis Student Card code with you and your ID card. The birthday offer is not cumulative.
How much does my cinema ticket cost when I show my Kinepolis Student Card?
When you use your Kinepolis Student Card, you get up to 20%* discount per ticket. You also benefit from discounts on many events.
*Not including additional fees
Am I entitled to a Kinepolis Student Card?
If you’re between 18 and 30 years old (included) and you’re a student:
- in higher education (university or similar) or
- following evening classesHow can I get a Kinepolis Student Card?
The Kinepolis Student Card will be available from mid-September in all Kinepolis cinemas.
To get it, you have to register on our website. You will then receive an e-mail with the code of your Kinepolis Student Card. You will also find the code of your card in your "My Kinepolis" profile on kinepolis.lu. The card can be used immediately.
You will only need to present your official student card as control the next time you visit the cinema.If you already have a Kinepolis Student Card, you can renew it on our website and it will be reactivated immediately. You will only...
I’m a student in secondary school, can I order the Kinepolis Student Card?
As a secondary school student, you are not entitled to a Kinepolis Student Card (for people between 18 and 30), as you still benefit from the youth discount (from 12 to 18).To obtain the discount, all you need to do is show your official student card to the desk of your Kinepolis cinema.
Can I request a Kinepolis Student Card if I don’t have an email address?
No, we need an e-mail address to finalize your registration. There are various websites that allow you to get a free e-mail address. If you’re using a parent’s or friend’s e-mail address, don’t forget to check and confirm the e-mails we send you after you register, otherwise your registration won't be valid.
We only accept one email address per student, as the address you sign up with will be used for all correspondence about the Kinepolis Student Card.
How much does a Kinepolis Student Card cost?
The Kinepolis Student Card is free.
