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Why can't I see every film in my Kinepolis cinema?
The listings for Kinepolis cinemas depend on several factors and are created in consultation between Kinepolis, the film distributer and the local cinema manager. In a Kinepolis cinema with less capacity, there are, for example, fewer films than in cinemas with many screens.
The number of copies made available by the film distributer also determines the number of cinemas where the film will be shown. Finally, the decision whether or not to show a film, equally depends upon the anticipated interest of the local community. Once a film is shown in a Kinepolis cinema, a weekly...
Can Kinepolis help me to choose a film or recommend a film to me?
Our two key labels - "Highly recommended" and "Family" - can guide you and help you to make the right choice. Click here to find out more about these key labels.
If you are signed up to the My Kinepolis newsletter, you will receive in your newsletter a list of the top films that best suit your profile.
Can I bring my children along to a Kinepolis cinema for a family outing?
At Kinepolis, children can discover all the magic of the cinema! Every two months, the "Family at the Movies," await them with a host of entertainment and the latest favourite children's films. What better way to spend a fun and lively Sunday morning as a family.
More information on the "Family at the movies">>During the school holidays, most of our cinemas open their doors in the morning for a matinee performance. So, your little darlings won't get bored! You can find the opening hours of all our Kinepolis cinemas here.>>
Occasionally, Kinepolis has...
How long is a film shown at Kinepolis?
Once a film has been released, it is evaluated from week to week. Depending on its success and public interest, a decision is made on whether to show the film the following week and on which screens. It is therefore not possible to predict weeks in advance how long the film will be shown. It varies from cinema to cinema and it also depends on the public reaction to the film.
Can I watch a film before its official release at Kinepolis?
Of course! Click here to discover all the films on the preview listing.
How to sign up to and create your profile on Kinepolis.lu?
How do you sign up to and create your profile on kinepolis.lu? Having a Kinepolis account presents a whole host of advantages. But how do you activate it?
1/ Go to My Kinepolis or click on the register/login tab in the top right-hand corner of the website.
2/ Type your email address in the "Register today!" section. You can also register via your Facebook account. Have you received a message saying that your email address is already registered? This means that you already have an active profile. Click on "Forgotten...
I want to opt out of receiving the My Kinepolis newsletter. What do I need to do?
In every (commercial) email you receive from Kinepolis, you will find a link in the bottom right-hand corner enabling you to click on a link in order to opt out of receiving our newsletter. Please note, if you unsubscribe to the newsletter "My Kinepolis", you will stop receiving the advantages listed on your "My Kinepolis" account.
Here is the list of advantages that you will no longer be entitled to if you unsubscribe.
At the bottom of all our emails, you will be able to click on a link to unsubscribe. You will be redirected to a page which lists all the different...
What are the advantages of my "My Kinepolis" account ?
If you have requested to receive the My Kinepolis newsletter and your profile is 80%, or over, complete, you will receive:
#1 a free cinema ticket for your birthday
#2 Your 100% personalised Kinepolis.lu homepage.
#3 A list of the films that you have seen
#4 Information on how many tickets are left on your advantage card and their (pending) expiry date
#5 Your opportunity to rate a film
#6 Short messages notifying you as soon as there is something new that is not to be missed
#7 A print preview of your tickets
#8 A list of films that you...I have a "My Kinepolis" account. How and where can I change the email address for which I wish to receive emails?
Login into your profile My Kinepolis. The first page on your profile enables you to change your email address or password.
Who can receive the birthday offer from Kinepolis?
Anyone who has registered online at kinepolis.lu, completed their My Kinepolis profile to 80%, signed up for the newsletter and bought a ticket online in the 12 months preceding their birthday. For more information and to register or complete your profile, simply visit http://kinepolis.lu/mykinepolis. When you complete your profile, you will see at the top of the page the percentage already completed. Please note: your registration is personal. Only one e-mail address is authorised per registration. You cannot therefore register several people...
