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- Address:Kinepolis Kirchberg45 Avenue John F. KennedyL-1855 LuxembourgLuxembourgPhone number:tel. +352 42 95 11 1Opening hours:
Monday to Saturday: 1.30pm to 10.30pm.
Sunday: 9.30am. to 10.30pm. - Address:Ciné Utopia16 Avenue de la FaiencerieL-1510 Limpertsberg, LuxembourgLuxembourgPhone number:tel. +352 22 46 11
- Address:Kinepolis Belval7 Avenue du Rock'n'RollL-4361 Esch-sur-AlzetteLuxembourgPhone number:tel. +352 26 57 20 1Opening hours:
Sunday to Thursday: 1.30pm to 8.30pm.
Friday and Saturday: 1.30pm to 10.30pm. Where should I go for lost property?
If you send us your details and a description of the missing item or if you can contact the Kinepolis cinema where you lost your property, we will let you know as soon as possible whether the item has been found. Remember to tell us your name and give us a telephone number on which we can contact you during the day, or your email address. Specify the cinema, the date and time and a description of the lost object. If you can also tell us the name of the film, the screening room number, the row and seat number, this will make our search even easier.
Where can I park near my Kinepolis?
- At Kinepolis Kirchberg, you can use the parking of the Auchan shopping center located next to the cinema. This one is free for 3 hours. Regarding bicycles, we have a few parking spaces at the entrance to the cinema on the Auchan shopping center side.
- At Kinepolis Belval, the car park park is on the lower levels of the Belval Plaza shopping center. Kinepolis spectators receive 3 hours free parking when validating...
What should I do in case of a problem in the screening room?
Kinepolis guarantees a comfortable cinema experience. Please let our employees know if there is a technical problem or disturbance during screening, so they can intervene and resolve the problem to enable continued screening in the best conditions.
I sometimes find the screening rooms too hot or too cold. What can I do?
In our cinemas (except for Utopia), the temperature of the rooms is controlled at all times. If you find that the temperature of a room is unusually hot or cold, please let our staff know. They will verify this immediately and adapt the temperature if needed. We advise you to let them know your seat and row number, so that they can check the air flow that may be bothering you.
In spring and in autumn, when it is warm during the day and cold at night, the oldest of our facilities may not always manage the significant temperature changes and be unable to quickly adjust to the change...
