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What happens if we have fewer than 30 participants in the morning (e.g. sick children)?
In this case, the session will be billed on the basis of 30 participants. (Unless prior agreement has been reached for a session with fewer than 30 participants).
Which film can we choose?
You can choose a film that is currently scheduled or one that is no longer being played. In the latter case, the request must be made at least 2 weeks before the screening, and a supplement of €150 excluding VAT will be charged.
Can we choose the language version of the film?
You can choose the language version of the film depending on availability.
Can we see a film with any technology (4DX, Laser Ultra, 3D)?
Yes, a technology surcharge will be added to the price.
Are there any age or size restrictions for viewing in 4DX?
Yes, each participant must be at least 1m30 tall.
Can we see a film as a preview?
Yes, with the agreement of the film's distributor, and a surcharge will be applied.
At what time can we see a screening?
From 8.30 a.m. for Kinepolis Kirchberg and Belval and from 2 p.m. for Ciné Utopia.
Can I access the shop?
To gain access to the Shop, you must request it when booking. The cinema will then confirm whether or not this is possible.
Can I order snacks without going through the shop?
Yes, in fact we strongly recommend it, to ensure that your visit to the cinema runs smoothly. You can ask to order products on the reservation form. You will then receive a list of products and prices to validate the order.
Can I pay for snacks on invoice?
Yes, if your order has been made at the time of booking and validated by our teams.
