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How soon will my Movie Club card be activated?
As soon as you register for Movie Club, you will receive the code for your Movie Club card by e-mail. You will also find this code in your My Kinepolis account in the "Tickets and cards" section on www.kinepolis.lu. Your Movie Club card will be activated and ready to use!
What is the minimum age requirement?
The minimum age for membership of Movie Club is 18 years. If you are under 18 years of age, the permission of your parents or legal guardian is required.
Can I apply for a Movie Club card for my children?
Absolutely! As a parent or legal guardian, you can apply for Movie Club membership for your underage children. You must first create a My Kinepolis account in your child's name and complete the membership application on their behalf by connecting it to your bank account.
Can I add my Movie Club card to my smartphone wallet?
You will be able to add your Movie Club card to your smartphone wallet via the Add to wallet" button on your membership confirmation email. You will also be able to view your Movie Club card via the "Tickets and Cards" section of your My Kinepolis account and add it to your phone's wallet. "
Can someone else use my Movie Club card?
Your Movie Club card is strictly personal and cannot be used by a third party. However, you may allow a companion to benefit from the same preferential rate as you, €9.95 cinema ticket (excluding any supplements and special events) for each of your visits.
How do I cancel my membership?
You can cancel your membership free of charge after 6 months. Before this period, you will have to pay for 6 months of membership.
To cancel, access your "My Kinepolis" profile under the "My wallet" tab. You will find your Movie Club card, click on the "Settings" button and follow the steps to cancel your membership.
In which cinema do you offer the Movie Club card?
Kinepolis Kirchberg, Kinepolis Belval, Ciné Utopia
When will I receive my monthly discounted cinema ticket?
As a Movie Club member, you will receive your movie ticket immediately after your first monthly payment. You will then receive your monthly ticket on the same date. A month in which you can't come to the cinema? Don't worry, your monthly cinema ticket is carried over to the next month and is valid for 6 months.
Each time you visit the cinema, you can pass on this preferential rate to a companion, who will have to pay on the website or at the cash desk.What are the benefits of the Movie Club Card?
As a member of the Movie Club, for €9.95 per month you get
- 1 cinema ticket for the screening of your choice (excluding any supplements and special events)
- 10% discount on your snacks and drinks in our shop. This discount is not valid for restaurants and bars in the cinema managed by third parties
- All your other screenings in the month at the preferential rate of €9.95 for you and your companion (excluding any supplements and special events).Where can I check the balance of my Movie Club tickets?
By logging into your My Kinepolis account on kinepolis.lu, in the "Tickets and cards" section, you can check your balance of cinema tickets by selecting "Movie Club".
