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In which cinema do you offer the Movie Club card?
Kinepolis Kirchberg, Kinepolis Belval, Ciné Utopia
When will I receive my monthly discounted cinema ticket?
As a Movie Club member, you will receive your movie ticket immediately after your first monthly payment. You will then receive your monthly ticket on the same date. A month in which you can't come to the cinema? Don't worry, your monthly cinema ticket is carried over to the next month and is valid for 6 months.
Each time you visit the cinema, you can pass on this preferential rate to a companion, who will have to pay on the website or at the cash desk.Where can I check the balance of my Movie Club tickets?
By logging into your My Kinepolis account on kinepolis.lu, in the "Tickets and cards" section, you can check your balance of cinema tickets by selecting "Movie Club".
How do I buy my ticket and that of my companion?
When you log in to your "My Kinepolis" account, your Movie Club code will automatically appear in the "barcode" field. After clicking on "validate code", a pop-up window will open so that you can select your ticket and indicate the number of seats you want: 1 ticket for you or 1 ticket for you and your companion (excluding any supplements and special events which will have to be paid extra).
Can I carry over my monthly Movie Club tickets?
Unused monthly cinema tickets are valid for up to 6 months.
Can I use my monthly Movie Club ticket for all the screenings offered?
Your monthly ticket is valid for all "classic" sessions (excluding any supplements). Supplement: fees which are not included in the Membership and which must be paid separately by the Member. There are for example supplements for a long film, 3D, Cosy Seats, Laser Ultra, Atmos, 4DX, HFR, ethnic film ScreenX and Imax and others. You can find a complete overview of these Supplements and their prices on the Kinepolis website.
Your monthly ticket is valid for one 'classic' screening and cannot be used for special events (including but not limited to Ladies at the Movies, Ciné Breakfast,...Which sessions do I have to pay extra for?
Your monthly ticket is valid for 2D films, without supplements. There are, for example, supplements for a long film, 3D, Cosy Seats, Laser Ultra, Atmos, 4DX, HFR, ethnic film ScreenX and Imax and others. You can find a complete overview of these Supplements and their prices on the Kinepolis website.
Does my Movie Club card entitle me to discounts in the shop?
As a member of the Movie Club, you will receive a 10% discount on your snacks and drinks in our shop. Not cumulative with other offers.
How do I get my 10% discount on snacks and drinks in our shop?
It's very simple: just scan your Movie Club card at the checkout.
How does the payment work?
As a Movie Club member, you pay in monthly instalments. When you make your first payment online, you can choose between different payment methods. The instalments will be deducted via the payment method you chose when you made your first payment. You can change your payment method at any time.
The debit will be initiated each month on the same date (= date of your registration). Your monthly cinema ticket will be available as soon as your direct debit has been made.
