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If you're looking for a movie, click here.
When can I find out the week's listings and the listings for the following week?
Every Monday, the listing is planned for the week fromWednesday until the Tuesday of the following week. The listings vary in accordance with the popularity of the films and new releases. It is createdon a day by day basisand cinema by cinema. We also decide on which versions will be on offer (original version with subtitles, amplified version, French version, 2D or 3D etc...). You can consult the listings for the coming week (from Wednesday to Tuesday) in the cinema on Tuesday morning. Note: Kinepolis can vary the listings during the holidays or during weeks where there is a bank holiday...
Where can I find recently screened films in Kinepolis cinemas?
Kinepolis transforms into a veritable hub of culture and offers you a range of concerts, operas, ballet and contemporary dance performances, plays, stand up comedy and sporting events on the big screen. You can also find all of our listings on our website: Kinepolis.lu
Can I see films other than Hollywood blockbusters in a Kinepolis cinema?
In addition to Hollywood blockbusters, Kinepolis also shows many independent films, such as European films or films from countries other than the United States or "arthouse" films. This option attracts the most fanatic cinema-goers. Our two key labels - "highly recommended" and "family" - are there to guide you.
Discover all of our "highly recommended" and "family" films.
In addition, Kinepolis' offer is not limited to showing films. Thanks to our digital projectors and our satellite receivers, we regularly broadcast, live or recorded, concerts, plays, operas and sporting...
Why can't I see every film in my Kinepolis cinema?
The listings for Kinepolis cinemas depend on several factors and are created in consultation between Kinepolis, the film distributer and the local cinema manager. In a Kinepolis cinema with less capacity, there are, for example, fewer films than in cinemas with many screens.
The number of copies made available by the film distributer also determines the number of cinemas where the film will be shown. Finally, the decision whether or not to show a film, equally depends upon the anticipated interest of the local community. Once a film is shown in a Kinepolis cinema, a weekly...
Can Kinepolis help me to choose a film or recommend a film to me?
Our two key labels - "Highly recommended" and "Family" - can guide you and help you to make the right choice. Click here to find out more about these key labels.
If you are signed up to the My Kinepolis newsletter, you will receive in your newsletter a list of the top films that best suit your profile.
How long is a film shown at Kinepolis?
Once a film has been released, it is evaluated from week to week. Depending on its success and public interest, a decision is made on whether to show the film the following week and on which screens. It is therefore not possible to predict weeks in advance how long the film will be shown. It varies from cinema to cinema and it also depends on the public reaction to the film.
Why isn't it possible to extend the validity of my cinema voucher, Movie Card or Family Card?
Kinepolis sells cinema tickets to individuals and companies. This implies a number of sales conditions, one of which is a limited validity period. Kinepolis cinema vouchers are valid for 6 months from the date of purchase for a film of your choice in one of Kinepolis' cinemas in Luxembourg. Our purchasing system does not permit any flexibility or modification of the expiry date. We are sorry for that. The date is clearly stated on the cinema vouchers, so that you will always be aware of the expiry date and can take advantage of the validity of the ticket.
The 'Movie Card' and '...
How to sign up to and create your profile on Kinepolis.lu?
How do you sign up to and create your profile on kinepolis.lu? Having a Kinepolis account presents a whole host of advantages. But how do you activate it?
1/ Go to My Kinepolis or click on the register/login tab in the top right-hand corner of the website.
2/ Type your email address in the "Register today!" section. You can also register via your Facebook account. Have you received a message saying that your email address is already registered? This means that you already have an active profile. Click on "Forgotten...
How can I find the tickets I purchased online if I didn't receive an email?
You can find the tickets you purchased online via your profile on our website. Follow the instructions below to find your tickets and download them:
1) Log in or create an account with the email address that you used to buy your ticket on kinepolis.lu/fr#login (at the top of the page).
Follow these instructions if you are registering for the first time with My Kinepolis:
- Enter your email address in the "I do not yet have an account" tab
- you will see a message in red saying that the email address has already been used.
Click on "Have you...
