Search
If you're looking for a movie, click here.
What are your prices?
Click here to select your Kinepolis cinema. On the web page of your chosen venue, you will find information on the 'prices' that you are looking for, with an overview of ticket prices.
How can I delete Passbook tickets for previous screenings from my Passbook app?
Tickets from previous screenings are not automatically deleted from your Passbook. If you wish to delete them, follow these steps:
- Go to your Passbook app
- Click on the Kinepolis pass you wish to delete.
- In the lower right-hand corner, click on the 'info' icon that is represented by an 'i'.
- Click on the bin in the top left corner to delete it permanently.Is it possible to order tickets from any mobile device?
Given the high diversity of mobile devices, it is possible that the use of "mobile ticketing" is not always optimal.
If you notice any anomalies, we would be grateful if you could let us know at the email address tickets@kinepolis.lu, specifying your device's model and operating system, as well as providing a screen capture ("print screen") if possible. This will enable us to further improve the quality of our system.
Where can I find comprehensive information on the Kinepolis Privacy Policy?
It is included in our Privacy Policy, which can be accessed via a link at the bottom of each page on the website.
Am I entitled to a discount for my birthday?
If you have an activated Kinepolis Student Card and are subscribed to the Kinepolis Student Card newsletter, you will receive a free cinema ticket via your 'My Kinepolis' profile to be used on your birthday or the day after.
On the day of your visit, remember to take your Kinepolis Student Card code with you and your ID card. The birthday offer is not cumulative.
Am I entitled to a Kinepolis Student Card?
If you’re between 18 and 30 years old (included) and you’re a student:
- in higher education (university or similar) or
- following evening classesWhere is my Kinepolis Student Card valid, and for how long?
The Kinepolis Student Card is valid in all Kinepolis cinemas in Luxembourg throughout the academic year, in other words from mid-September of the year to the beginning of October of the year after. Each academic year, we publish the expiry date of the Kinepolis Student Card on our website. You will need to request a new Kinepolis Student Card each new academic year.
Is there an age limit after which I’m no longer eligible to receive the Kinepolis Student Card?
The age limit to request a Kinepolis Student Card is 30 years old. Like any offer, the Kinepolis Student Card offer is subject to conditions of use, and unfortunately we can’t make any exceptions.
What's in the box?
We have boxes comprising only movie vouchers, or boxes containing movie vouchers and food & drink vouchers, for a total experience.
Boxes have a 6-month validity.
How can I order as a company?
You can order as a company on our Kinepolis Business website: https://business.kinepolis.lu/billetteriecadeaux/
