What should I do if I suspect a scam?
If you think you have been targeted:
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Do not respond or click on any links.
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Never share personal or financial information.
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Report it via the official Kinepolis contact form which you can find on the Kinepolis websites: kinepolis.be, kinepolis.es, kinepolis.fr, kinepolis.lu, kinepolis.ch, kinepolis.nl
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Block and report the sender on the platform used.
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Consider reporting to your local authorities or
- For Belgium: https://meldpunt.belgie.be/meldpunt
- For France: https://www.internet-signalement.gouv.fr/PharosS1
- For Luxembourg : https://circl.lu/report/
- For the Netherlands : https://www.fraudehelpdesk.nl/fraude-melden/
- For Spain: https://www.incibe.es/incibe-cert/incidentes/respuesta-incidentes
Top FAQ list
- How can I contact my Kinepolis cinema?
- Where should I go for lost property?
- I bought a ticket for an event. I made a mistake when buying my ticket / I cannot attend the screening. What can I do ?
- When can I find out the week's listings and the listings for the following week?
- What do the age classifications EA (children allowed), 6, 12, 16 and 18 mean?
- How long is a film shown at Kinepolis?
- When does the pre-show and the film start?
- Who can receive the birthday offer from Kinepolis?
- How can I get a Kinepolis Student Card?
- How to sign up to and create your profile on Kinepolis.lu?
