Why do I sometimes have to leave my backpack and/or camera at the front desk?
It is strictly forbidden to record images and copy films, due to copyright laws. To avoid this from happening, it is forbidden to enter our screening rooms with a camera. It is also preferable to leave backpacks for safekeeping (at the front desk, ticket control or according to the cinema's guidelines).
In some screenings, such as previews, it is possible that due to international guidelines from the film's distributor, a security service may be present at the entrance of the screening room, who may ask you to temporarily hand over all your recording equipment (including mobile phones), to protect against piracy.
Top FAQ list
- How can I contact my Kinepolis cinema?
- Where should I go for lost property?
- I bought a ticket for an event. I made a mistake when buying my ticket / I cannot attend the screening. What can I do ?
- When can I find out the week's listings and the listings for the following week?
- What do the age classifications EA (children allowed), 6, 12, 16 and 18 mean?
- How long is a film shown at Kinepolis?
- When does the pre-show and the film start?
- Who can receive the birthday offer from Kinepolis?
- How can I get a Kinepolis Student Card?
- How to sign up to and create your profile on Kinepolis.lu?