FAQ: Website and apps - My Kinepolis
- How to sign up to and create your profile on Kinepolis.lu?
- I want to opt out of receiving the My Kinepolis newsletter. What do I need to do?
- What are the advantages of my "My Kinepolis" account ?
- I have a "My Kinepolis" account. How and where can I change the email address for which I wish to receive emails?
Top FAQ list
- How can I contact my Kinepolis cinema?
- Where should I go for lost property?
- I bought a ticket for an event. I made a mistake when buying my ticket / I cannot attend the screening. What can I do ?
- When can I find out the week's listings and the listings for the following week?
- What do the age classifications EA (children allowed), 6, 12, 16 and 18 mean?
- How long is a film shown at Kinepolis?
- When does the pre-show and the film start?
- Who can receive the birthday offer from Kinepolis?
- How can I get a Kinepolis Student Card?
- How to sign up to and create your profile on Kinepolis.lu?
