Who can I contact with queries concerning privacy and personal data?
This FAQ deals with the most commonly asked questions on these topics. If you cannot find what you are looking for, this FAQ also includes an online form on which you can submit your question. If the online form cannot help you further, you can send your question about the exercise of your rights to privacy [at] kinepolis [dot] lu. If you have another question that does not relate to the exercise of your rights, then you can also send your question directly to our Data Privacy Officer (DPO) via dpo [at] kinepolis [dot] com.
Top FAQ list
- How can I contact my Kinepolis cinema?
- Where should I go for lost property?
- I bought a ticket for an event. I made a mistake when buying my ticket / I cannot attend the screening. What can I do ?
- When can I find out the week's listings and the listings for the following week?
- What do the age classifications EA (children allowed), 6, 12, 16 and 18 mean?
- How long is a film shown at Kinepolis?
- When does the pre-show and the film start?
- Who can receive the birthday offer from Kinepolis?
- How can I get a Kinepolis Student Card?
- How to sign up to and create your profile on Kinepolis.lu?