What can I do to stop receiving emails from Kinepolis? What is the difference with my right to be forgotten (right to erase all your data)?
If you wish to stop receiving emails from Kinepolis, we recommend that you indicate this on your profile page in your My Kinepolis account. If you have no My Kinepolis account, you must first access your data at https://kinepolis.lu/en/exercising-my-rights and indicate that you wish to stop receiving one, several or all emails. Your choice will be saved for as long as your data are in our database.
However, your choice to stop receiving emails will not be saved if you decide to erase all data concerning you that are in our possession. In that case we will not be able to remember your preferences. This means that if after exercising your right to be forgotten you buy another cinema ticket from Kinepolis we can send you ads again for similar products and services of Kinepolis. You must therefore be sure to make the right choice if you decide to exercise your right to be forgotten. Unsubscribing from emails is often sufficient and a more efficient way to meet your requirements.
Top FAQ list
- How can I contact my Kinepolis cinema?
- Where should I go for lost property?
- I bought a ticket for an event. I made a mistake when buying my ticket / I cannot attend the screening. What can I do ?
- When can I find out the week's listings and the listings for the following week?
- What do the age classifications EA (children allowed), 6, 12, 16 and 18 mean?
- How long is a film shown at Kinepolis?
- When does the pre-show and the film start?
- Who can receive the birthday offer from Kinepolis?
- How can I get a Kinepolis Student Card?
- How to sign up to and create your profile on Kinepolis.lu?