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Top FAQ list

  • How can I contact my Kinepolis cinema?
  • Where should I go for lost property?
  • I bought a ticket for an event. I made a mistake when buying my ticket / I cannot attend the screening. What can I do ?
  • When can I find out the week's listings and the listings for the following week?
  • What do the age classifications EA (children allowed), 6, 12, 16 and 18 mean?
  • How long is a film shown at Kinepolis?
  • When does the pre-show and the film start?
  • Who can receive the birthday offer from Kinepolis?
  • How can I get a Kinepolis Student Card?
  • How to sign up to and create your profile on Kinepolis.lu?

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  • Horror Night
  • Ladies at the Movies
  • LuxFilmLab
  • Marathon
  • Matinee Movies
  • Opera at the Movies
  • Preview
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Kinepolis has adapted its Privacy Policy. This text exposes more clearly which personal data from you we process and how we thereby can improve your experience as a customer, but also how you can verify, correct or have these data erased.

  • Read the renewed Privacy Policy.
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