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Where can I find comprehensive information on the Kinepolis Privacy Policy?
It is included in our Privacy Policy, which can be accessed via a link at the bottom of each page on the website.
Am I entitled to a discount for my birthday?
If you have an activated Kinepolis Student Card and are subscribed to the Kinepolis Student Card newsletter, you will receive a free cinema ticket via your 'My Kinepolis' profile to be used on your birthday or the day after.
On the day of your visit, remember to take your Kinepolis Student Card code with you and your ID card. The birthday offer is not cumulative.
Am I entitled to a Kinepolis Student Card?
If you’re between 18 and 30 years old (included) and you’re a student:
- in higher education (university or similar) or
- following evening classesWhere is my Kinepolis Student Card valid, and for how long?
The Kinepolis Student Card is valid in all Kinepolis cinemas in Luxembourg throughout the academic year, in other words from mid-September of the year to the beginning of October of the year after. Each academic year, we publish the expiry date of the Kinepolis Student Card on our website. You will need to request a new Kinepolis Student Card each new academic year.
Is there an age limit after which I’m no longer eligible to receive the Kinepolis Student Card?
The age limit to request a Kinepolis Student Card is 30 years old. Like any offer, the Kinepolis Student Card offer is subject to conditions of use, and unfortunately we can’t make any exceptions.
What's in the box?
We have boxes comprising only movie vouchers, or boxes containing movie vouchers and food & drink vouchers, for a total experience.
Boxes have a 6-month validity.
How can I order as a company?
You can order as a company on our Kinepolis Business website: https://business.kinepolis.lu/billetteriecadeaux/
What is the "Orange Wednesday" offer?
The Orange Wednesday offer gives you one free ticket* for one ticket purchased every Wednesday for Orange Luxembourg customers.
* (Excluding usual extras)
How to proceed to benefit from the "Orange Wednesday" offer?
Take advantage of the Orange Wednesdays offer, included in the Orange Thank You loyalty program, every Wednesday with a 2nd place offered by Orange Luxembourg. Follow these steps:
• Send "Film" by sms to 60352 (free of charge)
• Receive the 8-digit code
• Enter this code when reserving a ticket on Kinepolis.lu, or present it when purchasing at the box office to get your second free ticket.
• Present the ticketOnce validated, the...
