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What is the minimum time limit for making a reservation request?
We kindly ask you to submit your reservation request via the online form, at least 48 hours before your screening for a film that is currently showing, or at least 2 weeks before your screening for a film that is no longer showing.
Is there a minimum number of participants?
Yes, minimum 30 participants for a morning session outside school vacations, and minimum 10 participants for a session during school vacations or in the afternoon.
Can I change the number of participants on the day of the session?
We kindly ask you to notify us as soon as possible of any major changes, and no later than 24 hours before the session.
The final number of participants may be adjusted on the day of the session (in the event of illness, for example.)What happens if we have fewer than 30 participants in the morning (e.g. sick children)?
In this case, the session will be billed on the basis of 30 participants. (Unless prior agreement has been reached for a session with fewer than 30 participants).
Which film can we choose?
You can choose a film that is currently scheduled or one that is no longer being played. In the latter case, the request must be made at least 2 weeks before the screening, and a supplement of €150 excluding VAT will be charged.
Can I access the shop?
To gain access to the Shop, you must request it when booking. The cinema will then confirm whether or not this is possible.
Can I order snacks without going through the shop?
Yes, in fact we strongly recommend it, to ensure that your visit to the cinema runs smoothly. You can ask to order products on the reservation form. You will then receive a list of products and prices to validate the order.
How can I pay for my session?
You can pay for your session by cash, credit card or invoice*.
*For billing to the municipality, presentation of the municipality's order form is mandatory.What is the minimum deadline for submitting a reservation request?
We kindly ask you to submit your reservation request via the online form, at least 48 hours before your screening.
Can I change the number of participants on the day of the event?
Yes, the number of participants may be adjusted on the day of the session, for example due to absence or illness.
