Search
If you're looking for a movie, click here.
Where and how can I delete my data?
If you have a My Kinepolis account you can delete (all or part of) your data via the account (you have to log in first).
Note: if you have a Kinepolis product subject to a contract, you will not be able to delete your data before first terminating the contract.Please refer to the conditions associated with the...
Can I carry over my monthly Movie Club tickets?
Unused monthly cinema tickets are valid for up to 6 months.
Can we choose the language version of the film?
You can choose the language version of the film depending on availability.
Can we see a film with any technology (4DX, Laser Ultra, 3D)?
Yes, a technology surcharge will be added to the price.
Are there any age or size restrictions for viewing in 4DX?
Yes, each participant must be at least 1m30 tall.
Can we see a film as a preview?
Yes, with the agreement of the film's distributor, and a surcharge will be applied.
At what time can we see a screening?
From 8.30 a.m. for Kinepolis Kirchberg and Belval and from 2 p.m. for Ciné Utopia.
Can I pay for snacks on invoice?
Yes, if your order has been made at the time of booking and validated by our teams.
Can I bring in outside food, such as snacks?
No, only products sold by Kinepolis are allowed in our theaters.
Can I pay in cash?
Yes, the total cost of the session must be paid in full at once (no individual payment).
