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Where can I park near my Kinepolis?
- At Kinepolis Kirchberg, you can use the parking of the Auchan shopping center located next to the cinema. This one is free for 3 hours. Regarding bicycles, we have a few parking spaces at the entrance to the cinema on the Auchan shopping center side.
- At Kinepolis Belval, the car park park is on the lower levels of the Belval Plaza shopping center. Kinepolis spectators receive 3 hours free parking when validating...
I sometimes find the screening rooms too hot or too cold. What can I do?
In our cinemas (except for Utopia), the temperature of the rooms is controlled at all times. If you find that the temperature of a room is unusually hot or cold, please let our staff know. They will verify this immediately and adapt the temperature if needed. We advise you to let them know your seat and row number, so that they can check the air flow that may be bothering you.
In spring and in autumn, when it is warm during the day and cold at night, the oldest of our facilities may not always manage the significant temperature changes and be unable to quickly adjust to the change...
Why do I sometimes have to leave my backpack and/or camera at the front desk?
It is strictly forbidden to record images and copy films, due to copyright laws. To avoid this from happening, it is forbidden to enter our screening rooms with a camera. It is also preferable to leave backpacks for safekeeping (at the front desk, ticket control or according to the cinema's guidelines).
In some screenings, such as previews, it is possible that due to international guidelines from the film's distributor, a security service may be present at the entrance of the screening room, who may ask you to temporarily hand over all your recording equipment (including mobile...
What is a Kinepolis gift box?
The Kinepolis gift box: the perfect gift. An original gift for her or him, for Valentine's Day, Mother/Father's Day, or even for Christmas or a birthday? If you're looking for an original gift idea, you're making the right choice in taking the Kinepolis giftbox. A cinema moment is so much more than a simple gift. With a movie voucher, you offer the person a moment full of romance and adventure. Choose a giftbox with multiple movie vouchers or with food & drink vouchers, and you will provide the person with a complete cinema experience. Whatever your choice is, a Kinepolis giftbox is...
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Why does Kinepolis collect data?
Wherever possible Kinepolis wants to turn its marketing activities into a service, e.g. we do not invite everyone to the same films and events. For example, if we know you like opera, we will invite you to attend opera screenings. In order to achieve this we need to get to know you and consequently gather data on your favourite film genres, your favourite actors and directors, music genres you like, etc.
We also use data to make our services more user friendly: for example, when someone logs on to the website to buy tickets they will not have to enter the e-mail address to which the...
