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Are there any age restrictions depending on the theme of the event?
Yes, depending on the theme and classification of the film chosen for the event.
Is there a minimum number of participants?
No, as the room is shared with other schools, there is no minimum number of participants.
Can I change the number of participants on the day of the event?
Yes, the number of participants may be adjusted on the day of the session, for example due to absence or illness.
How do I cancel my membership?
You can cancel your membership free of charge after 6 months. Before this period, you will have to pay for 6 months of membership.
To cancel, access your "My Kinepolis" profile under the "My wallet" tab. You will find your Movie Club card, click on the "Settings" button and follow the steps to cancel your membership.
How do I change my payment method?
You can register several payment methods in your My Kinepolis account and select the one you want. You can do this via the "Tickets and cards" section of your My Kinepolis account.
What time doesthe eventstart? And the screening?
The time indicated on our programmes and on your ticket is the time at which the film starts. On the general page for each event (e.g. Ladies' Night), you will find more practical information on the start and proceedings of the event (afterwork) and the start of the screening.
I would like to have a stand during a Kinepolis event. Who should I contact?
If you would like to have a stand during one of our events such as "Ladies' Night", please contact our B2B manager directly at the following email address: business.lux@kinepolis.com
If you are envisaging large scale advertising, you can find information on other advertising formats in our cinemas via the following link: https://business.kinepolis.lu/publicite/
When does the pre-show and the film start?
The pre-program begins 5 minutes before the start of the screening.
The pre-program lasts between 12 and 20 minutes, depending on the period, and consists of advertisements and trailers for films soon to arrive in our cinemas.In very exceptional cases, the local cinema manager may decide to shift the start time slightly.
Where can I find recently screened films in Kinepolis cinemas?
Kinepolis transforms into a veritable hub of culture and offers you a range of concerts, operas, ballet and contemporary dance performances, plays, stand up comedy and sporting events on the big screen. You can also find all of our listings on our website: Kinepolis.lu
Can I see films other than Hollywood blockbusters in a Kinepolis cinema?
In addition to Hollywood blockbusters, Kinepolis also shows many independent films, such as European films or films from countries other than the United States or "arthouse" films. This option attracts the most fanatic cinema-goers. Our two key labels - "highly recommended" and "family" - are there to guide you.
Discover all of our "highly recommended" and "family" films.
In addition, Kinepolis' offer is not limited to showing films. Thanks to our digital projectors and our satellite receivers, we regularly broadcast, live or recorded, concerts, plays, operas and sporting...
