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If you're looking for a movie, click here.
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Can I combine my monthly Movie Club ticket with my birthday ticket?
You can use your birthday ticket and in the same transaction buy a ticket for your companion for €9.95.
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Do you publish the names of the winners of your competitions?
Once the competition deadline has passed, we personally contact the winners via email.
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Can I watch a film before its official release at Kinepolis?
Of course! Click here to discover all the films on the preview listing.
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I have a "My Kinepolis" account. How and where can I change the email address for which I wish to receive emails?
Login into your profile My Kinepolis. The first page on your profile enables you to change your email address or password.
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Where can I find the address and itineraries of my Kinepolis?
You can check the opening times of each cinema in the 'Cinemas' section of the website Kinepolis.lu.
More information on http://kinepolis.lu/fr/cinemas. Click on your cinema to find all useful information.
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What are the opening hours of the Kinepolis cinemas?
You can check the opening times of each cinema in the 'Cinemas' section of the website Kinepolis.lu.
More information on http://kinepolis.lu/fr/cinemas. Click on your cinema to find all useful information.
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I would like to have a film poster or other promotional material. Can I ask Kinepolis?
Promotional material from films is loaned to us from distributors. As it does not belong to us, we are not free to give it away. Without the distributor's authorisation, it is not possible for us to give anyone this material.
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I’ve lost / Someone stole my Kinepolis Student Card. What should I do?
The Kinepolis Student Card is unique and personal. The code of your Kinepolis Student Card is included in the confirmation email for your card application and is also available in your "My Kinepolis" profile on www.kinepolis.lu
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Is the "Orange Wednesday" offer valid for all movies ?
This offer is valid for standard movies, excluding events and special cycles and cannot be combined with benefit cards.
