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If you're looking for a movie, click here.
Can I combine my monthly Movie Club ticket with my birthday ticket?
You can use your birthday ticket and in the same transaction buy a ticket for your companion for €9.95.
How can I contact my Kinepolis cinema?
You can contact us: - In your Kinepolis cinema at the ticket office - By post - By clicking on the "Ask a Question" button
I would like to have a film poster or other promotional material. Can I ask Kinepolis?
Promotional material from films is loaned to us from distributors. As it does not belong to us, we are not free to give it away. Without the distributor's authorisation, it is not possible for us to give anyone this material.
I’ve lost / Someone stole my Kinepolis Student Card. What should I do?
The Kinepolis Student Card is unique and personal. The code of your Kinepolis Student Card is included in the confirmation email for your card application and is also available in your "My Kinepolis" profile on www.kinepolis.lu
Is the "Orange Wednesday" offer valid for all movies ?
This offer is valid for standard movies, excluding events and special cycles and cannot be combined with benefit cards.
I have not received my Orange Wednesdays code, what should I do?
Kinepolis is not responsible for issuing codes, you will need to contact your Orange customer service.
Do you publish the names of the winners of your competitions?
Once the competition deadline has passed, we personally contact the winners via email.
Can I watch a film before its official release at Kinepolis?
Of course! Click here to discover all the films on the preview listing.
