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What are the advantages of my "My Kinepolis" account ?
If you have requested to receive the My Kinepolis newsletter and your profile is 80%, or over, complete, you will receive:
#1 a free cinema ticket for your birthday
#2 Your 100% personalised Kinepolis.lu homepage.
#3 A list of the films that you have seen
#4 Information on how many tickets are left on your advantage card and their (pending) expiry date
#5 Your opportunity to rate a film
#6 Short messages notifying you as soon as there is something new that is not to be missed
#7 A print preview of your tickets
#8 A list of films that you...I would like to be notified of the programme of events organised by Kinepolis. How can I do this?
By creating your My Kinepolis account, you can communicate to us your favourite film genres and events. We will take this into consideration. We will inform you when there is an upcoming event or film playing that corresponds to your preferences. You can be sure that you won't miss a thing. Do you like ballet or opera? Let us know on your profile and ask to receive the My Kinepolis monthly newsletter. Once signed up, you will receive each month useful information about upcoming performances of Culture at the Cinema at your Kinepolis. Are you interested in a ladies-only evening? Or are you...
Can I choose where I sit in the screening room?
Since we began allocating a seat number to your cinema ticket, there is no longer any need to get to the cinema early to ensure that you get a good seat. If you buy your ticket online or at the cinema's automatic ticket machine, you can choose in advance where you want to sit. This enables you to calmly take your seat before the film: your seat is reserved and waiting for you. This saves you from standing in long queues and from the uncertainty of whether there are seats remaining for the film of your choice.
The intelligent booking system automatically offers you the most central...
Who is entitled to a reduced price?
"The following people are always entitled to a reduction:
- Children and teenagers up to the age of 18
- Seniors (from the age of 60)
- People with reduced mobilityPeople who are not automatically entitled to a reduced price can, through one of the following means, benefit from a reduction:
- Students, by presenting their student ID, can pay the student price.
- The 'Movie Card', on sale in all Kinepolis cinemas, is valid for 100 days. This non-nominative card enables the purchase of 10 seats at a reduced price. You can use these 10 seats at...How long is my data stored?
We only store your data for as long as we need them for the purposes described under the heading “Why does Kinepolis collect data?”. Conversations with customer services, for example, are stored up to 2 months after the handling of your request. The data we use to adapt our marketing as effectively as possible to your preferences and interests we store up to 5 years after your last active interaction with Kinepolis. Thereafter we consider it no longer relevant and delete it. Certain data is stored for a period of 10 years for legal reasons: it cannot not be used for any other purpose and...
(Re)découvrez maintenant les films cultes au Kinepolis. Kinepolis ressort les plus grands classiques du cinéma ! Tous ces films font partie de notre mémoire collective. Ils nous ont marqués à tout jamais. Pas question qu’on les oublie !My transactions
Kinepolis is a real cultural center. In addition to the cinema sessions, Kinepolis offers many cultural events. The most prestigious operas, the best theatre pieces, the most beautiful ballets and the most prominent exhibitions are waiting for you !
