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If you're looking for a movie, click here.
What should I do in case of a problem in the screening room?
Kinepolis guarantees a comfortable cinema experience. Please let our employees know if there is a technical problem or disturbance during screening, so they can intervene and resolve the problem to enable continued screening in the best conditions.
Why do I sometimes pay less in another Kinepolis?
The price of the ticket depends on the local market and the prices charged in the country.
How does Kinepolis gain access to my data?
This can happen in different ways: via an (online or offline) form you complete, e.g. when you create a My Kinepolis account or participate in a competition, when you buy products and services, when you contact customer services, etc. We also receive data as a result of you using our online services, such as your IP-address, your browser’s type and language setting, etc.
- Genre:Love / romance, Animation, FantasyAmp WongJi ZhaoDirector:98 minutesRun time:China, USACountry:
Can I request a Kinepolis Student Card if I don’t have an email address?
No, we need an e-mail address to finalize your registration. There are various websites that allow you to get a free e-mail address. If you’re using a parent’s or friend’s e-mail address, don’t forget to check and confirm the e-mails we send you after you register, otherwise your registration won't be valid.
We only accept one email address per student, as the address you sign up with will be used for all correspondence about the Kinepolis Student Card.
Why do I have to pay for parking at some Kinepolis cinemas?
Our cinemas in Kirchberg and Limpersberg do not have car parks, so you have to use adjoining car parks with parking fees.
At Belval, the Belval Plaza (shopping center) car park is managed by Indigo but all visitors automatically receive 1 free hour (from the moment you enter the car park). Kinepolis cinema goers receive an additional 2 hours of free parking by validating their car park ticket at a ticket office or at a shop counter. Do not forget to validate your ticket at the car park ticket machines before leaving.
Can I buy a subscription for the "Opera at the Cinema" season? Who do I contact?
Yes, we offer a subscription for the broadcast of the MET Opera. Click here to find out more: https://kinepolis.lu/fr/met_17-18
Does my Movie Club card entitle me to discounts in the shop?
As a member of the Movie Club, you will receive a 10% discount on your snacks and drinks in our shop. Not cumulative with other offers.
How do I get my 10% discount on snacks and drinks in our shop?
It's very simple: just scan your Movie Club card at the checkout.
