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Why is my birthday ticket only valid for the day of my birthday or the following day?
Kinepolis can only offer free tickets for birthdays with very precise terms and conditions, one of which is the period of validity. Every day, we send hundreds of free tickets via email and as a result, we must reduce the possibility of fraud. By limiting the period of validity, we limit the risk that people may try to use their free ticket more than once. Of course we understand perfectly that you may have something else planned for the day of your birthday, which is why we give you the option of the following day. It is not possible to extend the expiry date of the birthday ticket....
Where can I park near my Kinepolis?
- At Kinepolis Kirchberg, you can use the parking of the Auchan shopping center located next to the cinema. This one is free for 3 hours. Regarding bicycles, we have a few parking spaces at the entrance to the cinema on the Auchan shopping center side.
- At Kinepolis Belval, the car park park is on the lower levels of the Belval Plaza shopping center. Kinepolis spectators receive 3 hours free parking when validating...
Can I choose where I sit in the screening room?
Since we began allocating a seat number to your cinema ticket, there is no longer any need to get to the cinema early to ensure that you get a good seat. If you buy your ticket online or at the cinema's automatic ticket machine, you can choose in advance where you want to sit. This enables you to calmly take your seat before the film: your seat is reserved and waiting for you. This saves you from standing in long queues and from the uncertainty of whether there are seats remaining for the film of your choice.
The intelligent booking system automatically offers you the most central...
Who is entitled to a reduced price?
"The following people are always entitled to a reduction:
- Children and teenagers up to the age of 18
- Seniors (from the age of 60)
- People with reduced mobilityPeople who are not automatically entitled to a reduced price can, through one of the following means, benefit from a reduction:
- Students, by presenting their student ID, can pay the student price.
- The 'Movie Card', on sale in all Kinepolis cinemas, is valid for 100 days. This non-nominative card enables the purchase of 10 seats at a reduced price. You can use these 10 seats at...How to go directly to the screening room after purchasing tickets online?
1/ With your smartphone: access the barcode in the email you received on your smartphone's screen. Go to the ticket control (Kinepolis Kirchberg) or to the automatic ticket machines at the cinema entrance (Kinepolis Belval and CinŽ Utopia) and scan your barcode. Collect your tickets and go to the screening room.
To be able to use your smartphone: Ensure the barcode is loaded properly on your smartphone and that the screen brightness is at maximum. The barcode must be fully visible and must measure at least 1.5 cm and at most 8 cm on your screen. The screen's technical...My transactions
My transactions ...How to sign up to and create your profile on Kinepolis.lu?
How do you sign up to and create your profile on kinepolis.lu? Having a Kinepolis account presents a whole host of advantages. But how do you activate it?
1/ Go to My Kinepolis or click on the register/login tab in the top right-hand corner of the website.
2/ Type your email address in the "Register today!" section. You can also register via your Facebook account. Have you received a message saying that your email address is already registered? This means that you already have an active profile. Click on "Forgotten...
What happens when a loveable, rooted, desi, punjabi young man, who’s a single father with a seven-year-old boy attempts to find love again, find a mom for his son, crosses paths with his ex who comes back into the city after a seven-year gap?
Genre:Romantic comedy145 minutesRun time:IndiaCountry:16/10/2021Release:
