FAQ search
At what time can we see a screening?
From 8.30 a.m. for Kinepolis Kirchberg and Belval and from 2 p.m. for Ciné Utopia.
Can I access the shop?
To gain access to the Shop, you must request it when booking. The cinema will then confirm whether or not this is possible.
Can I order snacks without going through the shop?
Yes, in fact we strongly recommend it, to ensure that your visit to the cinema runs smoothly. You can ask to order products on the reservation form. You will then receive a list of products and prices to validate the order.
Can I pay for snacks on invoice?
Yes, if your order has been made at the time of booking and validated by our teams.
Can I bring in outside food, such as snacks?
No, only products sold by Kinepolis are allowed in our theaters.
How can I pay for my session?
You can pay for your session by cash, credit card or invoice*.
*For billing to the municipality, presentation of the municipality's order form is mandatory.Can I pay in cash?
Yes, the total cost of the session must be paid in full at once (no individual payment).
Do you accept purchase orders from municipalities?
Yes, this is mandatory for payment by invoice to the municipality.
Can I pay for snacks on invoice?
Yes, only if purchases have been ordered at the time of booking.
