FAQ search
Can I participate in competitions organized by Kinepolis to win super prizes and collectors?
Of course! Go to our competition page to see all the online competitions. Good luck!
Do you publish the names of the winners of your competitions?
Once the competition deadline has passed, we personally contact the winners via email.
Does Kinepolis only show films? Or is there a wider offer?
Your Kinepolis transforms into a true cultural centre and offers you a large range of concerts, operas, ballet performances, ladies/men afterwork evenings, plays and sports events on the big screen. You will become captivated when attending all these big events, as if you were really there in person in the front row.
Click here to find out about all our events.
What time doesthe eventstart? And the screening?
The time indicated on our programmes and on your ticket is the time at which the film starts. On the general page for each event (e.g. Ladies' Night), you will find more practical information on the start and proceedings of the event (afterwork) and the start of the screening.
Can I buy a subscription for the "Opera at the Cinema" season? Who do I contact?
Yes, we offer a subscription for the broadcast of the MET Opera. Click here to find out more: https://kinepolis.lu/fr/met_17-18
I would like to have a stand during a Kinepolis event. Who should I contact?
If you would like to have a stand during one of our events such as "Ladies' Night", please contact our B2B manager directly at the following email address: business.lux@kinepolis.com
If you are envisaging large scale advertising, you can find information on other advertising formats in our cinemas via the following link: https://business.kinepolis.lu/publicite/
When does the pre-show and the film start?
Thepre-showstarts five minutes before the showing. The pre-showis between 12 and 20 minutes long and consists of adverts and trailers for upcoming films in our cinemas. To find out the start time of a film, you need to allow at least seven minutes extra to the published starting time. In very exceptional circumstances, the manager of the respective cinema can decide to slightly postpone the start time of a film.
When can I find out the week's listings and the listings for the following week?
Every Monday, the listing is planned for the week fromWednesday until the Tuesday of the following week. The listings vary in accordance with the popularity of the films and new releases. It is createdon a day by day basisand cinema by cinema. We also decide on which versions will be on offer (original version with subtitles, amplified version, French version, 2D or 3D etc...). You can consult the listings for the coming week (from Wednesday to Tuesday) in the cinema on Tuesday morning. Note: Kinepolis can vary the listings during the holidays or during weeks where there is a bank holiday...
Where can I find recently screened films in Kinepolis cinemas?
Kinepolis transforms into a veritable hub of culture and offers you a range of concerts, operas, ballet and contemporary dance performances, plays, stand up comedy and sporting events on the big screen. You can also find all of our listings on our website: Kinepolis.lu
